ABOUT US

We are a 360 marketing agency, we implement outsourced call center services and technology projects that we can tailor to your business. We can help optimize the processes you already use or design them individually according to what your brand currently needs.

Our team has extensive experience working with various industries. We focus on efficiency and honesty, so our clients know what they are spending their funds on and how it increases their income. Regular reporting and transparency are the basis of our activities, so we can guide your business and you will be satisfied with the results.

Anna Mioduszewska

CEO

Manager with 20 years of experience in the Contact-Center/SSC industry. Specialist in modeling Sales and Customer Service processes and structures. Has managed teams for years in multilingual and multicultural environments. Leads local and international projects in Customer Care/CEM/CRM, business process optimization.

Pawel Olszewski

Chief Technology Officer

Manager with over 20 years of experience , the creator of one of the largest Contact-Centers in Poland. Winner of Computerworld magazine’s award – Best in Cloud 2016 – for the best Contact Center implementation in the public cloud. For many years he has been supporting businesses in reducing costs, increasing the efficiency of service teams and optimizing customer experience processes.

Alicja Siadek

HR Manager

Completed the postgraduate course , “Employee Competence Management” at Kozminski University. She has been working in HR-related positions since 2008. She gained her first managerial experience in the telesales department in the telco industry, to ultimately develop over several years as an HR Businness Partner in the BPO sector. At CCPORTER she is responsible for the Recruitment and Human Resources areas.

Marcin Kaczmar

Head of CC Development

Manager with 19 years of experience in the BPO industry. Associated mainly with the Call/Contact Center area. Practitioner with extensive experience in managing and building service centers. In 2015 chosen as one of the 22 call center outsourcing personalities according to Outosurcing & More. Works on a win-win basis to achieve goals through partnership.

We are a marketing agency and contact center offering a wide range of online and offline advertising services. We help our clients achieve their sales goals and increase brand recognition. We run effective campaigns with local and global reach.

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