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Contact Center - comprehensive customer service in multiple languages

Multilingual contact center is a modern solution that allows your company to communicate effectively with customers around the world. Thanks to our experience and advanced technologies, we provide comprehensive service in multiple languages, 24 hours a day, 7 days a week. Our team of experienced agents is able to meet the expectations of even the most demanding customers.
How CCPorter implements a multilingual contact center service:
  • Selecting the right agents and project managers: We carefully select agents who have not only excellent language skills, but also the interpersonal skills necessary to build lasting relationships with customers. A dedicated project manager, who oversees the work, is responsible for the efficiency of the operations, and is also available if the client needs such an in-house service.
  • Training and development: Our agents regularly attend training sessions to keep them up to date with the latest industry trends and knowledgeable about your company’s products and services.
  • Advanced technologies: We use modern tools and platforms that enable effective customer contact management and data analysis.
  • Customized approach: we treat each project individually, tailoring our solutions to your company’s specific needs.
  • Experience: we have implemented projects for various industries in more than 30 languages – so we know how to properly select tools for the market served and how to conduct qualitative recruitment of employees for the project.
We specialize in implementing projects such as:

With us you will achieve your business goals.

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+48 22 660 40 10

We understand that every business has unique needs. That’s why we offer customized solutions to help our clients succeed. Our services range from strategic consulting to practical implementation of marketing and customer service solutions. This allows our clients to focus on growing their business.

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